The business case for live reservations
More people than ever before are using the internet and booking restaurants online. If you are online you are tapping into this huge growing market. If you are not online, you are missing out.
Live online bookings through your restaurant's website work 24/7 and regardless of how busy the restaurant is. How many times has the telephone rung out or hit engaged on a busy Friday night at 8pm, or not been answered early in the morning? Did the customer ring back or go elsewhere? With a live restaurant booking system, you can convert more of your website visitors by allowing every customer to book online at their convenience.
The case for an Eveve live restaurant booking system is more than just going online. Our software allows you to control the online booking process. The customer interacts with the table availability system to check for space. Moreover, their requests are made within the prism of your restaurant's rules, such as 10 covers per half hour; 40 seats total restaurant capacity; no groups over 10 etc. If there is space in your restaurant, they receive a live confirmation, if not, an alternative time is offered.
Eveve Live Restaurant Booking Systems offer distinct advantages
Total Restaurant Control: bookings are only allowed if they fit within your restaurant's booking rules, which gives you total control. You have booking rules because structured bookings are more profitable, and reduce stress. Now your restaurant's online bookings can be structured.
Reduce Restaurant Workload: every email request needs a reply, which increases workload.
Instant Restaurant Confirmation: a customer who receives instant confirmation is less inclined to book elsewhere, than one awaiting confirmation.
Eveve Restaurant Booking Systems
Eveve provide the World's most dynamic live restaurant booking systems. The two key components of the restaurant reservation system are the live table management system and the live booking pages. The former manages your restaurant's availability for the latter, which is a conduit for new restaurant bookings.
We recognise that every restaurant is different, and we suit our systems to your restaurant - not the other way around. Some restaurants are looking to take advantage of structured online bookings, but do not need extensive table management. Other restaurants seek the opposite. Whatever your restaurant's needs, it is likely we can accommodate them.
We provide two types of booking systems, which in their various modified states, can cater for most restaurants' needs:
Live Reservations
The restaurant continues to use a paper diary, allocating a small number of tables for online. If these tables are otherwise used, their availability is modified with a very easy to use restaurant control console.
The control console also stores all booking details and cross-references customers when each new booking is made. This gives you a complete database of your customers, without duplication or missing details.
Click to find out more about live restaurant booking systems.
Live Table Management
The restaurant computerises its diary, and all bookings, whether online, telephone or walk in are recorded. Live table management allows you to plan out and organise your bookings. It is custom built for your restaurant and includes your specific booking rules and restrictions.
The system also records who is eating at the restaurant, together with useful information such as eating preferences, average spend, address, telephone number etc. This database is updated with each new booking, helping you keep accurate and useful records of your customers.
Click to find out more about livetable restaurant booking system.
